McDonald's Error: Misplacing a Special Order
I bought a Double Big Mc for my son from Mcdonald's in Yalova Center. My son is autistic and won't eat anything other than meatballs and cheese. I said nothing should be added except cheese. They said okay. I warned them once more before the package arrived, and they called inside again. I bought the package and brought it home and there was something resembling grated onion on the meatballs and my son did not eat it. I was very angry. This isn't the first time this has happened to me. They make a mistake on average 1 in 3-4 times in the same store.
Thank you for your interest. As McDonald’s, one of our primary goals is to meticulously review and resolve all kinds of feedback and suggestions. The necessary investigation will be conducted regarding the matter, and information will be provided as soon as possible. Sincerely, McDonald’s Customer Service
