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Mavi Jacket I Bought Has a Torn Sleeve Elastic and Requires a Month-Long Inspection

Mavi Jacket I Bought Has a Torn Sleeve Elastic and Requires a Month-Long Inspection
Mavi Jacket I Bought Has a Torn Sleeve Elastic and Requires a Month-Long Inspection
İpek
November 15, 2024 4:48 PM15

I bought a Mavi jacket, but the elastic on the sleeve was damaged, making it appear oversized and baggy. I went to the store where I purchased the jacket, and the staff checked it out, verifying that the elastic inside the sleeve had indeed come loose. They let me know that the jacket needs to be sent for inspection, so I’ll have to wait around a month for any resolution. I am really disappointed with this situation, as I anticipated a faster resolution for what appears to be a manufacturing issue. I would appreciate Mavi's prompt assistance in resolving this issue to address my concerns and reduce any further inconvenience.

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