Unauthorized Withdrawal of ₺11,000 on Matbet

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Ömercan
May 15, 2024 11:25 pm
39

I recently noticed that ₺11,000 was taken from my Matbet Site account and used to play slot games without my permission. When I reached out to customer service, they were quick to point fingers at me for the problem. I've encountered a similar situation before, about two months ago. I need help to resolve this issue. Encountering the identical issue on two separate occasions raises doubts about their reliability.

July 25, 2024 5:25 pm (2 months after complaint)

Dear Member, Our customer service unit has attempted to contact you, but we were unable to reach you at your registered mobile phone number. We would be happy to assist you if you reach out to us through the communication channels listed below. Best regards, Matbet Customer Service

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