I have stayed at the Istanbul Şişli Marriott Hotel five times over the past four months, but despite my repeated feedback, the hot stone in the spa remains broken. For a hotel of this caliber, such neglect is unacceptable. The hot stone is a key feature for me when choosing a spa, and its ongoing disrepair shows a lack of attention to customer experience. After four months with no action taken, I’ve decided I can no longer stay at this hotel. Marriott must prioritize maintaining its facilities and address this issue immediately. Guests deserve a fully functional spa experience, especially in a hotel of this standard.
During our stay at the Şişli Marriot, the pool and wet area facilities were shockingly unhygienic and poorly supervised, leading to serious health issues for my group. Despite repeatedly reporting concerns, no action was taken to address the unsanitary conditions. Tourists entering the pool in inapp...
There’s an E-Şarj station listed at the Marriott Hotel in Alsancak, İzmir, which is supposed to be operational 24/7. I double-checked this by calling both the E-Şarj app support and customer service—they clearly confirmed that the station was active and ready for use. However, when I arrived at the...
I booked a King Jacuzzi room at Hilton Garden Inn Şanlıurfa through Stayforlong, but upon arrival, I was given a completely different room. The issues didn’t stop there—the TV was broken, the air conditioning was barely functional in the extreme Urfa heat, and the room lacked basic amenities like su...
I have been staying at Marriott Hotels for 10 days, and everything was going well until I decided to have dinner at the hotel. I ordered a poorly made pizza and experienced inattentive service—no table setup or proper attention from the staff. To make matters worse, the bill was ₺850, and they added...
I stayed at the Marriott Ataşehir Kayışdağı Residence concept hotel and was shocked by the unacceptable behavior of one of the staff members during breakfast. They used extremely offensive language, including a crude remark, while speaking to their colleagues. Despite us making our discomfort clear ...
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