I booked a King Jacuzzi room at Hilton Garden Inn Şanlıurfa through Stayforlong, but upon arrival, I was given a completely different room. The issues didn’t stop there—the TV was broken, the air conditioning was barely functional in the extreme Urfa heat, and the room lacked basic amenities like su...
I booked a room at Hilton Garden Inn Mardin through Trip.com but needed to cancel due to a serious threat to my safety. Despite explaining my life was at risk, the hotel refused to cancel my reservation, dismissing my concerns with comments like "nothing will happen." I’m shocked at how little regar...
On August 12, 2024, I booked a 2-night stay at Hilton Garden Inn Safranbolu through Hotels.com for August 31 to September 2, 2024. Due to a meeting on September 2, I contacted the hotel to adjust my reservation by moving it one day earlier. The hotel informed me that since the reservation was made t...
I checked into the Hilton Garden Inn on August 30, 2024, only to find my room in an unacceptable state. It was not clean, and there was a dead bug behind the door. Although I forgot to mention it immediately, I requested room cleaning the next day, August 31. When I returned to my room that evening...
For nearly a year, our company has used Hilton Garden Inn Ankara Gimat to accommodate our guests. Typically, we would ensure the guests’ stay and settle the invoice afterward. However, for our recent reservation made over the phone, we encountered an unexpected and unprofessional issue. Despite res...
I stayed at the Hilton Garden Inn Istanbul Atatürk Airport on July 6, 2024, in room 1806. The next day, on my way back, I realized I had left my gold bracelet in the room. I contacted the hotel immediately and was informed that they had found the bracelet but that it was damaged. They assured me it ...
On July 8, 2024, my fiancé, mother-in-law, and I checked into Beylikdüzü Hilton after prepaying for two separate King Rooms for one week. Despite booking double occupancy rooms, the receptionist claimed the rooms were priced per person and demanded an additional ₺800 per night for me as the second g...
I stayed at the Hilton Garden Inn Ankara Gimat on April 13, 2024, and the room temperature was extremely uncomfortable, ranging between 30-35°C. When I contacted the front desk, they informed me that the hotel was in winter mode and the air conditioning system would only blow hot air, even when turn...
I am writing this to make everyone aware of my terrible experience with Hilton Garden Inn Yalova. I initially booked a three-night stay for the holiday, paid ₺11,000 in advance, and spoke with C****** Bey**, who was introduced as an authorized representative. He assured me that I would receive assis...