During our stay at the Şişli Marriot, the pool and wet area facilities were shockingly unhygienic and poorly supervised, leading to serious health issues for my group. Despite repeatedly reporting concerns, no action was taken to address the unsanitary conditions. Tourists entering the pool in inappropriate attire like tank tops and shorts, combined with the lack of enforcement of basic rules such as requiring swim caps, created an appalling environment.
As a result, all three of us fell seriously ill twice during our visit. Instead of enjoying our vacation, we spent our time dealing with health complications caused by the hotel's negligence. For a five-star hotel under a globally renowned brand like Marriot, this experience was unacceptable and deeply disappointing.
This has not only ruined our vacation but also shattered our trust in Marriot's standards. As an avid traveler and frequent hotel guest, I will never recommend this property to anyone. Immediate action and accountability are expected to address these lapses in hygiene and management.
I have stayed at the Istanbul Şişli Marriott Hotel five times over the past four months, but despite my repeated feedback, the hot stone in the spa remains broken. For a hotel of this caliber, such neglect is unacceptable. The hot stone is a key feature for me when choosing a spa, and its ongoing di...
I stayed at the Marriott Ataşehir Kayışdağı Residence concept hotel and was shocked by the unacceptable behavior of one of the staff members during breakfast. They used extremely offensive language, including a crude remark, while speaking to their colleagues. Despite us making our discomfort clear ...
On June 30, 2025, my family and I checked into the Hilton Sarıgerme Hotel. On the first day, my wife started experiencing nausea, stomach pain, and vomiting about 4–5 hours after eating at the Vera Snack Restaurant. Starting around 6:00 PM, she vomited several times and couldn’t leave the room all n...
On August 3, during our wedding event held at the Erzurum Hilton’s ballroom, we experienced a serious inconvenience. The air conditioning system did not work throughout the entire night, which made both us and our guests extremely uncomfortable. In addition, the quality of service was far below Hilt...
Despite having a confirmed reservation made directly through Hilton’s official website for April 8–10, 2025, we were denied check-in at Hilton Istanbul Kozyatağı (a franchise-operated property) with the excuse that “your reservation was canceled.” I was never contacted, informed, or notified about a...
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