I booked a King Jacuzzi room at Hilton Garden Inn Şanlıurfa through Stayforlong, but upon arrival, I was given a completely different room. The issues didn’t stop there—the TV was broken, the air conditioning was barely functional in the extreme Urfa heat, and the room lacked basic amenities like sufficient towels and cleaning supplies. The hairdryer malfunctioned and even broke while in use. To make matters worse, the staff was careless and unhelpful, showing no concern for these problems. This experience fell far short of expectations for a Hilton-branded hotel. I demand a full refund for this unacceptable stay and expect Stayforlong to address the service issues with Hilton Garden Inn immediately.
On August 3, during our wedding event held at the Erzurum Hilton’s ballroom, we experienced a serious inconvenience. The air conditioning system did not work throughout the entire night, which made both us and our guests extremely uncomfortable. In addition, the quality of service was far below Hilt...
I am writing this to make everyone aware of my terrible experience with Hilton Garden Inn Yalova. I initially booked a three-night stay for the holiday, paid ₺11,000 in advance, and spoke with C****** Bey**, who was introduced as an authorized representative. He assured me that I would receive assis...
I traveled to Ankara for work and chose to stay at Holiday Inn Kavaklıdere, expecting a decent experience. What a mistake! I requested room cleaning and fresh bed sheets, but when I returned to my room, it was clear that housekeeping only straightened the bed instead of changing the sheets. The tow...
I stayed at the Hilton Garden Inn Ankara Gimat on April 13, 2024, and the room temperature was extremely uncomfortable, ranging between 30-35°C. When I contacted the front desk, they informed me that the hotel was in winter mode and the air conditioning system would only blow hot air, even when turn...
I stayed at the Hilton Garden Inn Istanbul Atatürk Airport on July 6, 2024, in room 1806. The next day, on my way back, I realized I had left my gold bracelet in the room. I contacted the hotel immediately and was informed that they had found the bracelet but that it was damaged. They assured me it ...
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