The delivery time for the product was significantly delayed and I have yet to receive my shipment. Despite being told that the delivery would be arriving soon, I have not been provided with a tracking number and it is impossible to determine the whereabouts of my purchase. The customer service provided by Mango is also unacceptable, as I have been unable to reach anyone through the provided contact channels. My emails to the company's customer service addresses have gone unanswered, and I am left in the dark about the status of my order. I expect a company of this caliber to provide timely delivery and efficient customer service. The fact that I have been left without any information or assistance regarding my purchase is unacceptable, and it undermines the trust I have placed in the Mango brand. I strongly urge Mango to improve their customer service and delivery processes, and to provide transparent and accurate information to customers. I hope that this issue will be resolved soon, and that the company will take steps to ensure that this does not happen to other customers in the future.
When I ordered from Mango, I was let down badly by the customer service I received. The product I received was damaged upon arrival and when I contacted the company to report the issue, I was unable to get through to anyone. I attempted to call numerous times, but the phone went unanswered. I then c...
Two months have passed since I placed my order, and I still haven't received my merchandise. In spite of my repeated efforts to get in touch with Mango, I still haven't heard anything about the current status of my order. It has been very frustrating for me that Mango has not kept me updated or take...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
I made a purchase from the online shop of Mango on January 6th, 2023. My order number is DEBMTB. Despite being informed by Mango that my package had been sent, I have yet to receive any information about tracking the package. I have attempted to contact Mango's customer service team multiple times, ...
The product was already being made ready, leaving the warehouse, and being sent out. Surprisingly, I got an email that said I couldn't go, but it didn't say why. I don't know why Mango would sell something they can't deliver and still get paid for it. I want Mango to get my item to me as soon as pos...
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