My online order for shoes arrived, and the laces are almost completely torn! I cannot believe these shoes were packaged without any quality control. It's clear that no one bothered to check the product before sending it out.
To make matters worse, I submitted a request to customer service for an address change after the order was placed, but even though it hadn't been shipped yet, no solution was provided. This is incredibly frustrating. I received a defective product, and their customer service is useless.
Mango, I demand a return and refund for this defective product! This is unacceptable. Take responsibility for sending damaged goods and process my refund now!
I ordered a pair of shoes from Mango, but upon receiving them, I found they were defective. I immediately returned the item the next day, but it has been 20 days, and I still haven’t received a refund. Despite contacting Mango via email, I haven’t gotten any response. This lack of customer service i...
I ordered a pair of shorts from their website, and the ones that arrived were completely wrong. I know what the original product looks like, but what I received was like a cheap market knock-off – utterly low quality. I immediately called customer service, explained the situation, and asked them to...
I am deeply disappointed with the Mango Turkey online store. They charge for services they don’t deliver, and the orders I’ve received have been incomplete or contained dirty items. Does anyone inspect these products before they are shipped? It’s unacceptable to send customers such poorly handled m...
I bought a bag from their website, and my order initially showed as "accepted." But the very next day, my shopping cart displayed, "Your cart is empty"! To make matters worse, the money was already debited from my bank account, and my bank confirms there's no issue on their end. Why did this happen...
Although it wasn't my first time shopping at Mango, it was my first encounter with a problematic product. Shortly after wearing the shoes I purchased, the leather on the toe tip started peeling off. I promptly returned to the store, even though only a week had passed since my purchase. I expected th...
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