I ordered two pairs of pants from their website, and since they were too big, I returned them. However, after I sent them back, I received no email or message from the cargo company confirming the return.
The cargo company claims they delivered the pants to a Mango representative, but Mango is now denying receipt! I'm caught in the middle of this blame game, and my refund is nowhere to be seen. This is completely unacceptable.
Mango, you need to process my refund for the returned pants immediately! You are responsible for accepting returns and ensuring the process is seamless. If this isn't resolved promptly, I will not hesitate to file a formal complaint with the Consumer Rights Association.
I bought a bag from their website, and my order initially showed as "accepted." But the very next day, my shopping cart displayed, "Your cart is empty"! To make matters worse, the money was already debited from my bank account, and my bank confirms there's no issue on their end. Why did this happen...
I ordered a bag from Mango on January 23, expecting it to be delivered within 22 business days. If it doesn't arrive by then, I expect my issue to be resolved. I've called customer service so many times, I've lost track. It's February 23rd, and 22 business days have gone by without receiving the del...
I purchased a dress from Mango about a month ago, but the size didn’t fit, so I returned it the very next day. Despite a full month passing since the return, I still haven’t received my refund or any updates regarding the process. I’ve received no email or message about the refund status. When I co...
I bought two items from Mango during Black Friday. The items were delivered after a long time, and I thought it was due to high demand. When the items arrived, I found that the sizes were too large and decided to request an exchange. However, the website does not provide an option to submit an excha...
On October 6, 2025, I placed an order for a pair of pants from Mango’s online store (Order No: erzsw8). When I called customer service about a week ago to check the status of my order, I was told that it would be shipped within 15 business days. However, when I checked my email on October 16, 2025, ...
Comments