I ordered a bag from Mango on January 23, expecting it to be delivered within 22 business days. If it doesn't arrive by then, I expect my issue to be resolved. I've called customer service so many times, I've lost track. It's February 23rd, and 22 business days have gone by without receiving the delivery. I need a refund as soon as possible. This behavior from Mango is not satisfactory. If the problem persists, I will not hesitate to take it to Consumer Rights. I refuse to approve of what has occurred.
Mango makes you suffer. They do not refund the money for the product that I did not receive. I shopped online on 26.12.2023. It is now January 7, 2024, and the cargo still hasn't arrived. I called, and they say the product would come from Spain, insisting I must wait for 22 days. When I requested to...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
On August 16, 2023, I purchased a dress from Mango. Since the dress was sourced from abroad, I was informed that delivery would take 22 business days. However, it has now exceeded that timeframe. I want to return the dress, but since it hasn’t been delivered yet, my return request is being denied, a...
I'm really disappointed with Mango's customer service. I placed an order on January 24th and was given the run-around for weeks, being told that my order was on its way. But then, out of the blue on the evening of February 17th, they suddenly cancelled my order and refunded my money. It's as if they...
On 20.06.2025, I ordered a bag from Mango. However, despite the passing days, my order has still not been delivered. The tracking status continues to ...
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