I made a purchase from the online shop of Mango on January 6th, 2023. My order number is DEBMTB. Despite being informed by Mango that my package had been sent, I have yet to receive any information about tracking the package. I have attempted to contact Mango's customer service team multiple times, both by phone and through their help form, but have received no response. I find it unacceptable that a company as reputable as Mango would fail to provide proper tracking information for a package and fail to respond to customer inquiries in a timely manner. This lack of transparency and customer service is unacceptable and has left me feeling disrespected and disregarded as a customer. I demand that Mango take immediate action to provide me with the information and support I need to track my package and ensure its safe delivery. I will not rest until this issue is resolved and I receive my package. I urge other customers to be cautious when making purchases from Mango and to expect better service from a well-known brand.
The delivery time for the product was significantly delayed and I have yet to receive my shipment. Despite being told that the delivery would be arriving soon, I have not been provided with a tracking number and it is impossible to determine the whereabouts of my purchase. The customer service provi...
I ordered from Mango on 25/12/2024, and now, on 17/01/2025—22 days later—it still says "in progress." This delay and poor communication make me feel truly overlooked as a customer. It's frustrating to experience such inadequate order management, particularly when I had faith in the brand to meet dea...
On May 2nd, 2023, I ordered three items from Mango's app, including a denim jacket and two shirts, with the order number DG5RHQ. Unfortunately, only the denim jacket was delivered, and the shirts were missing. Despite waiting for the items to arrive, reviewing the application, and contacting Mango's...
On December 22, 2022, I was notified on my phone that the shipment of my Mango order with the number DDLGX7 had been completed. However, there was no tracking number provided for the cargo. There is no working phone number that I can use to get in touch with the customer service department. For this...
I purchased a jacket from Mango on January 4th, 2023 and to my disappointment, it has not been delivered yet. It is now January 21st and I have been unable to reach customer service to inquire about the status of my shipment. I am extremely frustrated that I am unable to get in touch with customer s...
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