My order with the number dsnqbq, made on November 12, has not been delivered yet. Despite my attempts to contact and get information over the phone for the past 2 days, there has been no response. The customer support says they are waiting for notification from the delivery service, but I cannot obtain information on how long this wait will continue over the past month. Additionally, the order with the number dswepw, placed on November 17 and returned within 2 days, has not been accepted for a refund, and I was told that it has not reached them. When I provided shipping information, they were able to locate the item and said the refund would be processed within 12 business days. Unfortunately, this seems to be a systemic issue, and such a situation raises distrust among customers. I want to emphasize that I have never encountered such a problem with any brand in their class. I will continue to monitor the situation.
I have yet to receive my order with reference number dsnqbq, which I purchased on November 2nd. Despite my attempts to inquire through messages and phone calls for the past two days, there has been no response. Customer service mentioned they are awaiting information from the courier, but it has bee...
On October 7th, I purchased a leather jacket from Mango. Initially, the order was created for delivery to an address due to the unavailability of the desired size in-store. They mentioned that the product was shipped from Spain and should arrive within 22 business days. When I contacted the store th...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
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