I have yet to receive my order with reference number dsnqbq, which I purchased on November 2nd. Despite my attempts to inquire through messages and phone calls for the past two days, there has been no response. Customer service mentioned they are awaiting information from the courier, but it has been a month since the order. Additionally, my order with reference number dswepw, which I purchased on November 17th and returned within two days, has not been processed for a refund, claiming they haven't received it yet. When I provided the delivery information, they acknowledged receipt of the product and assured that the refund would be processed within 12 business days. Unfortunately, there seems to be a systemic issue, but they should be aware that it creates a sense of distrust on the customer's end. I don't encounter such problems with any other brand in their category. I will continue to follow up, especially recommending those who are awaiting a refund to keep track of the situation.
My order with the number dsnqbq, made on November 12, has not been delivered yet. Despite my attempts to contact and get information over the phone for the past 2 days, there has been no response. The customer support says they are waiting for notification from the delivery service, but I cannot obt...
On October 7th, I purchased a leather jacket from Mango. Initially, the order was created for delivery to an address due to the unavailability of the desired size in-store. They mentioned that the product was shipped from Spain and should arrive within 22 business days. When I contacted the store th...
Mango did not properly process my orders with the reference codes dmkub0 and dm8tq, which has made me very upset. Despite the fact that all of the items from these orders were returned in the hopes of receiving refunds, only three of the eight items returned have been processed for refunds. Surprisi...
I found out via email on December 7, 2023, that my order with the number DTH47D, which I purchased on November 21, 2023, was canceled. Since I didn't request a return for the product and haven't received it yet, I spoke with a customer representative. They told me that the product had a defect when ...
I returned the order number DO3JS8 product that I purchased on July 26, 2023. I received an email confirming the return on September 2, 2023, but the refund has yet to be processed. I've spoken with customer service several times and sent emails, but they continue to insist that the refund has been ...
Comments