I purchased a product from Mango’s online store on 24.06.2025, but when I received it, I found multiple tears and damages on the item. I cannot understand how such a product could be shipped without any quality control from a global brand like Mango.
I have always trusted Mango and regularly shopped from your stores. However, the nearest Mango store is far from my home, making the return process inconvenient and frustrating. This has caused both financial and emotional distress as I purchased the item expecting high quality.
I explicitly request either a full refund or an immediate replacement with a flawless product. Please resolve this issue within 14 days.
On 20.06.2025, I ordered a bag from Mango. However, despite the passing days, my order has still not been delivered. The tracking status continues to ...
On 2025-06-24, I purchased a discounted bag from Mango for ₺XXX. Everything seemed fine until days later when I received a notification that my order was being prepared. However, on 2025-06-28, I was suddenly informed that my order was canceled due to the item being out of stock. If this product wa...
The delivery time for the product was significantly delayed and I have yet to receive my shipment. Despite being told that the delivery would be arriving soon, I have not been provided with a tracking number and it is impossible to determine the whereabouts of my purchase. The customer service provi...
On November 26, 2025, I purchased a jacket through Mango’s online store under order number EUQ130. After waiting days for my order to arrive, I learned on November 29, 2025, that my order had been canceled due to the item being “out of stock.” Canceling a product days after purchase — especially wh...
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