On September 27, 2025, I placed an order directly from Mango’s official website under order number ERIİ74, spending a total of ₺1,299. The delivery address was Rize Merkez, Müftü Mahallesi, Atatürk Caddesi, Akgün Apartment, Floor 3. However, eight days have passed, and my order still shows as “being prepared” with no updates or progress.
I had experienced a similar delay with a previous Mango order that took 20 days to arrive. This time, I specifically purchased the item for a wedding, and the delay means it won’t arrive in time, which adds to my frustration. Although I contacted Mango customer service, I have not received a satisfactory response, and I feel that the situation has not been handled properly.
I request that the order process be expedited and that my inconvenience be resolved. If necessary, I also request that the order be canceled and the full amount refunded to my account.
On September 29, 2025, I placed an order on Mango’s online store with the order code ermnmq. My total purchase amount was $94, and I paid by credit card. The delivery address for my order was Çayeli, Rize. However, despite the time that has passed, my order status still shows “being prepared.” The ...
On October 6, 2025, I placed an order from Mango’s online store (Order No: ES211I). The estimated delivery window was October 8–14, but today is October 14, and my order still hasn’t arrived. Moreover, I haven’t received any updates or notifications about the delay or the current delivery status. W...
On September 28, 2025, I placed an order on Mango’s official website under order number erjv75. I paid by credit card and expected the product to be delivered to my address in Istanbul. However, to this day, the order has not been delivered, and I have not received any updates or notifications regar...
On September 29, I placed an order from Mango’s online store with the order number ERM4KC, totaling $267. However, despite the time that has passed, my order has still not been shipped. The delivery address for my order is in Istanbul. When I contacted Mango customer service, I was told, “We’re try...
I placed an online order from Mango’s website (Order No: ES0QXX) and paid ₺9,604.00 by credit card. At the time of purchase, the estimated delivery time was 6 days, but 4 days have already passed, and my order still hasn’t been delivered. On October 15, 2025, I contacted Mango customer service. Dur...
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