If MadMuscles hasn't answered your support requests, you may email them at [email protected] or fill out their Contact Form at support.madmuscles.com.
To get help faster, make sure you give the email address linked to your MadMuscles account.
If you have problems with your subscription, such as wanting to cancel it, go to your account settings on the MadMuscles website or manage your subscription through the App Store or Google Play, depending on how you bought it.
If you don't hear back from them in a fair amount of time, you might want to think about reporting your issue on Xolvie. This can assist get people to notice it.
Related Complaints
My MadMuscles Refund Request for Trial and Extra Charge Is Ignored
I am still very upset about my refund situation. I asked for a refund on September 8 for both the $9.99 trial charge and the $29.95 MadMuscles charged me after the trial without my consent. This is a seriously shady practice, and I have seen many reviews saying the same thing happened to others. I h...
Mad Muscles Double Charged My Account And Blocks Refund Requests

I signed up for a Mad Muscles subscription, and my account was charged twice without justification. Despite contacting them, no refund has been provided. When I tried to cancel my membership and request a refund, the process became deliberately complicated. For every step, they demanded extra fees,...
I Report MadMuscles Refusing Refund for 30-Day Cancellation Right

I am reporting a serious issue with MadMuscles regarding a refund for a payment I made on June 23rd. I was explicitly informed that I had a 30-day right of withdrawal for this purchase, yet I am unable to obtain a refund. My grievance has persisted for days, and I have found no one available to comm...
MadMuscles Charged Me Without Consent - Ignored My Refund

MadMuscles took my money and refused to refund. I signed up for a 1-month trial for $3.99, and then they charged me another $29.99 without my permission. I have been emailing them for a refund, and an AI bot just responds by saying that my application is under review. Their process is very dishonest...
MadMuscles Charged Me for Extras I Never Ordered and Refused to Refund

Unfortunately I was caught out. I ordered the basic app and minutes later was charged 50€ for something I neither wanted nor ordered. I immediately emailed MadMuscles to cancel and get a refund. Initially I got a quick and pleasant reply, but no refund came, upon further asking, I either got no repl...
Mad Muscle Scams Users – Poor Content & No Refund Policy

Mad Muscle is a misleading platform designed purely to take users' money without delivering quality content. The workout programs and diet plans are completely inadequate, lacking depth and real guidance. It is clear that the only goal of this site is profit, not providing value to its users. Addit...
MadMuscles Charged Me 3x the Amount for an Unused Subscription

I accidentally subscribed to MadMuscles, but I never used the app. The moment I subscribed, they immediately withdrew money from my account—not just the expected amount, but three times more! I had no idea this would happen, and I feel completely scammed. To make things worse, I can't even cancel m...
MadMuscle.com Charged Me Three Times and Won’t Respond to My Refund Request
I purchased a 12-week package on MadMuscle.com for $25.90, but they charged my card three times for the same amount. I cannot reach anyone for support, and there is no way to contact a real representative. To make things worse, when I emailed them about the issue, they sent an automated response te...

