I purchased a 12-week package on MadMuscle.com for $25.90, but they charged my card three times for the same amount. I cannot reach anyone for support, and there is no way to contact a real representative.
To make things worse, when I emailed them about the issue, they sent an automated response telling me to make the payment again, as if I had never paid at all. This is completely unacceptable. Where is my money?
I demand a full refund for the extra charges and immediate assistance from MadMuscle. If I do not receive my money back soon, I will escalate this issue through all necessary channels.
On August 19, 2025, despite canceling my Madmuscles training program subscription through their website, my credit card was charged twice: once for ₺4,200 and again for ₺1,680. After canceling, I did not receive any confirmation message. Later, I even sent the screenshot of the cancellation to the M...
I signed up for a Mad Muscles subscription, and my account was charged twice without justification. Despite contacting them, no refund has been provided. When I tried to cancel my membership and request a refund, the process became deliberately complicated. For every step, they demanded extra fees,...
I am reporting a serious issue with MadMuscles regarding a refund for a payment I made on June 23rd. I was explicitly informed that I had a 30-day right of withdrawal for this purchase, yet I am unable to obtain a refund. My grievance has persisted for days, and I have found no one available to comm...
I accidentally subscribed to MadMuscles, but I never used the app. The moment I subscribed, they immediately withdrew money from my account—not just the expected amount, but three times more! I had no idea this would happen, and I feel completely scammed. To make things worse, I can't even cancel m...
I signed up for a one-week trial on the MadMuscles fitness app, just to test it out. However, I later noticed that they had charged my credit card three extra times, totaling ₺1500. This was completely unauthorized, and it killed my motivation to continue using the app. When I contacted their suppo...
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