Mad Muscle Charged Me $29 After I Already Cancelled My Subscription

I am writing to report an unauthorized charge made by Mad Muscle and to request a refund. I was charged 29 dollars on 11 May 2026 for a “bonus package” that I did not authorize. I had already requested cancellation of the service on 9 May 2026 through all available channels, including the in‑app mail, a direct email, and the website options. When Mad Muscle responded, their reply even contained my original subject line, which shows that my cancellation request was received before the charge date. Despite this, the bonus package fee of 29 dollars was still taken from my account. My details are as follows: my name is Dr. V. Kam**, and I am based in India. I kindly request that the unauthorized 29‑dollar charge for the bonus package be fully refunded as soon as possible and that my cancellation be honored so that no further charges are made to my account.