On August 19, 2025, despite canceling my Madmuscles training program subscription through their website, my credit card was charged twice: once for ₺4,200 and again for ₺1,680. After canceling, I did not receive any confirmation message. Later, I even sent the screenshot of the cancellation to the Madmuscles support team via email, but no refund was processed.
During my correspondence with their support team, they claimed my canceled subscription was automatically converted into a full-priced membership and that additional guides were purchased. They redirected me to the same cancellation page again, which I had already used. Eventually, they offered me three months of free membership, but I refused and repeatedly requested a refund.
At this point, my account shows no active subscription, yet the payments were never refunded.
I demand that the unauthorized charges be refunded immediately and that this unfair situation be resolved. Consumers should not be misled with hidden charges or manipulated into forced upgrades after canceling their subscriptions.
I’m extremely frustrated with MadMuscles and how they handled my subscription. I signed up for what was advertised as a 4-week fitness program for only $0.51. It clearly said it was a discounted trial offer. However, after entering my card details, I was shocked to discover multiple unauthorized cha...
I signed up for a one-week trial on the MadMuscles fitness app, just to test it out. However, I later noticed that they had charged my credit card three extra times, totaling ₺1500. This was completely unauthorized, and it killed my motivation to continue using the app. When I contacted their suppo...
I’m extremely frustrated with MadMuscles. Despite canceling my subscription in advance, they still went ahead and charged me ₺1.520 for another month. I made sure to follow their cancellation steps, yet they act like I never did. When I reached out, they threw their usual excuse—“It’s a subscription...
I signed up for a Mad Muscles subscription, and my account was charged twice without justification. Despite contacting them, no refund has been provided. When I tried to cancel my membership and request a refund, the process became deliberately complicated. For every step, they demanded extra fees,...
I purchased a 4-week program from MadMuscles, and during checkout, I specifically selected the one-time payment option. I made sure not to choose any subscription-based or recurring payment plan. However, the following month, I was charged again without my consent. I never authorized this second pa...
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