I subscribed to the MadMuscles service on 12 August 2025 and decided to cancel my subscription on 8 November 2025, which was four days before the three‑month renewal date. Despite cancelling in advance, I was still charged on 12 November 2025 for another three‑month period. After seeing this charge, I tried to access my account, but the platform stated that there was no account corresponding to my email address, even though I had previously exchanged numerous emails with MadMuscles using this same email. My account appears to have been removed from the system, yet my payment information is still being used. Two weeks ago, on 12 February 2026, I was charged yet again for another three‑month period, even though I have no access to any account and, according to customer service, my account does not even exist anymore. When I contacted customer service, I was told that nothing could be done because my account was not in the system. I request a full refund of the charges taken after my cancellation, specifically the payments in November and February, and I also want my financial data to be permanently deleted from your systems. I expect written confirmation that my subscription is fully cancelled, that no further charges will be made, and that my payment details have been removed.
On August 19, 2025, despite canceling my Madmuscles training program subscription through their website, my credit card was charged twice: once for ₺4,200 and again for ₺1,680. After canceling, I did not receive any confirmation message. Later, I even sent the screenshot of the cancellation to the M...
I accidentally subscribed to MadMuscles, but I never used the app. The moment I subscribed, they immediately withdrew money from my account—not just the expected amount, but three times more! I had no idea this would happen, and I feel completely scammed. To make things worse, I can't even cancel m...
I subscribed to MadMuscles for fitness purposes, but an unexpectedly high amount was charged to my card. I canceled the subscription, yet another charge was taken again. I submitted a refund request, but no refund was issued. This situation occurred several months ago. I then deleted the app, but d...
I am reporting a serious issue with MadMuscles regarding a refund for a payment I made on June 23rd. I was explicitly informed that I had a 30-day right of withdrawal for this purchase, yet I am unable to obtain a refund. My grievance has persisted for days, and I have found no one available to comm...
I signed up for a Mad Muscles subscription, and my account was charged twice without justification. Despite contacting them, no refund has been provided. When I tried to cancel my membership and request a refund, the process became deliberately complicated. For every step, they demanded extra fees,...
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