I purchased a 4-week program from MadMuscles, and during checkout, I specifically selected the one-time payment option. I made sure not to choose any subscription-based or recurring payment plan. However, the following month, I was charged again without my consent.
I never authorized this second payment and received no prior notification or email informing me that I would be charged again. This is misleading and feels like a deliberate attempt to trap users into subscriptions they didn’t agree to.
I’ve since canceled the so-called “subscription,” but that’s not enough. I want a full refund for the second unauthorized charge. MadMuscles, if you claim to be a trustworthy fitness app, you need to respect your users’ choices and provide clarity during checkout.
Please process my refund immediately and confirm that no further charges will be made to my account. This kind of experience leaves a bad impression, and I won’t be recommending your service unless this is resolved properly.
I’m extremely frustrated with MadMuscles and how they handled my subscription. I signed up for what was advertised as a 4-week fitness program for only $0.51. It clearly said it was a discounted trial offer. However, after entering my card details, I was shocked to discover multiple unauthorized cha...
I signed up for a one-month trial of MadMuscles, thinking I could cancel before any additional charges. However, months later, I discovered that they had repeatedly withdrawn $66 from my account without my consent. Despite multiple attempts to cancel my subscription both through the app and their w...
I signed up for a one-week trial on the MadMuscles fitness app, just to test it out. However, I later noticed that they had charged my credit card three extra times, totaling ₺1500. This was completely unauthorized, and it killed my motivation to continue using the app. When I contacted their suppo...
I signed up for a Mad Muscles subscription, and my account was charged twice without justification. Despite contacting them, no refund has been provided. When I tried to cancel my membership and request a refund, the process became deliberately complicated. For every step, they demanded extra fees,...
I subscribed to Madmuscles for a paid one-month membership, hoping it would meet my fitness needs. After using it just once, I realized it was completely unhelpful, didn’t match my preferences, and felt like a waste of time. I contacted their support team right away, clearly stating I wanted to canc...
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