I placed an order on the Madame Coco app with order number 2715189857122598. The order arrived, but most of the items I wanted were missing. I called customer service, and they told me the items were out of stock and would be sent later. When I called again, another representative said they had already sent everything and, if items were missing, they needed to check the cameras. They acted like I received the order and was lying about it. I placed the order on September 19, and today is the 27th. They refuse to refund my money or send the missing items. I will never buy from Madame Coco again. Checking the cameras doesn’t take this long. I just want my money back.
I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unp...
I placed an order on Madame Coco’s website on September 26, 2024, and immediately requested to cancel the same day. Despite sending emails and repeatedly speaking with customer service, who assured me that my cancellation request was being processed, they still shipped the order on October 10, 2024,...
Madame Coco promotion confusion! On October 1, 2024, I purchased a product from madamecoco.com at a discounted price of ₺779.80 (originally ₺2,332.99). However, two days later, I noticed that the seller had canceled the order. Thinking it was a mistake, I called on the third day and was told that th...
I recently bought a few things from Madame Coco’s online store, but when the delivery came, I saw that the courier was pretty rough with the packages, even tossing them onto the ground. I turned down the delivery and quickly sent the items back with the courier. I got in touch with Madame Coco to le...
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