I'm having difficulty with returning an item to Madame Coco. On March 6, 2024, I bought six things from Madame Coco with order number 2544976128025510. The items arrived in good condition on April 8, 2024, but one of them turned out to be smaller than I had anticipated, so I would like to return it. But the system says the item hasn't been delivered, so I can't get a return code. I've tried getting in touch through their website, but unfortunately, I haven't gotten any response.
I'm completely frustrated. I just want to get a refund for this faulty jacket, but Lee Cooper is making it really difficult.
I placed an order on Madame Coco’s website on September 26, 2024, and immediately requested to cancel the same day. Despite sending emails and repeatedly speaking with customer service, who assured me that my cancellation request was being processed, they still shipped the order on October 10, 2024,...
I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unp...
I ordered 4 bed linens from Madame Coco on October 1, 2024, and it's been 11 days, but they still haven't arrived. Madame Coco and Hepsijet customer service haven't helped with the problem. My order number is 2725782592421284, and the Hepsijet tracking number indicates that the package has been in t...
I placed an order on the Madame Coco app with order number 2715189857122598. The order arrived, but most of the items I wanted were missing. I called customer service, and they told me the items were out of stock and would be sent later. When I called again, another representative said they had alre...
Madame Coco promotion confusion! On October 1, 2024, I purchased a product from madamecoco.com at a discounted price of ₺779.80 (originally ₺2,332.99). However, two days later, I noticed that the seller had canceled the order. Thinking it was a mistake, I called on the third day and was told that th...
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