Mac Cosmetics Studio Radiance Serum Foundation Pump Broken

Elçin
May 31, 2024 11:40 PM28

Today, I bought the Studio Radiance Serum Foundation from the Kanyon store without checking the box beforehand, which is typically expected. Upon arriving home and opening the box, I discovered that the pump designed for dispensing the foundation was unfortunately broken. How is this even possible? I am extremely dissatisfied and demand a prompt resolution to this matter. Kindly respond as soon as possible.

June 3, 2024 6:44 PM (2 days after complaint)

We kindly request that you contact our call center in order to open a request on your behalf regarding the situation you have experienced. Thank you for your interest in and cooperation with our brand. Best regards.

Comments

Similar Complaints

Nuxe Eye Serum Pump Malfunction – Difficult to Use & Needs Fixing

Oya
Oya
Nuxe
May 2, 2024 9:46 AM25

I purchased the Nuxe Eye Serum from a pharmacy, expecting a high-quality product. However, the pump mechanism is defecti...

Nuxe Eye Serum Pump Malfunction – Difficult to Use & Needs Fixing

I Face Wrong Shade Issue With My MAC Cosmetics Foundation Purchase

Buse
September 29, 2025 11:19 AM25

Three days ago, I purchased a foundation worth around ₺1,500 from a Mac Cosmetics store. During the purchase, the store ...

MAC Refused to Exchange Unused Foundation Despite 15-Day Policy

Hilal
September 19, 2024 1:17 PM15

Yesterday (18.09.2024), I purchased the MAC Fluid foundation. I was given a sample of the Radiance Serum foundation, and...

MAC Refused to Exchange Unused Foundation Despite 15-Day Policy

I Face Wrong Shade Issue With My MAC Studio Radiance Foundation Purchase

Mercan
September 29, 2025 2:52 PM24

On September 28, 2025, I visited the Mac Cosmetics store at Kapasite Mall to purchase a foundation from the Studio Radia...

I Face Wrong Shade Issue With My MAC Studio Radiance Foundation Purchase

Video Complaints

Free Fire Max Hacked Account Recovery Issue

Free Fire Max HackedAccount Recovery Issue

Profile photo
Samim
BDG Deposit Delay Complaint

BDG Deposit DelayComplaint

Profile photo
Gagan
Please unban my Free Fire Max account ID, Garena.

Please unban my FreeFire Max account ID, Garena.

Profile photo
Royal
Sidra Chain Verification Error Recovery Issue

Sidra ChainVerification Error Recovery Issue

Profile photo
Zainab
Regarding the Blocked Account Of the Pocket Option Refund Initial Amount

Regarding the BlockedAccount Of the Pocket Option Refund Initial Amount

Profile photo
Wasu