Today, I bought the Studio Radiance Serum Foundation from the Kanyon store without checking the box beforehand, which is typically expected. Upon arriving home and opening the box, I discovered that the pump designed for dispensing the foundation was unfortunately broken. How is this even possible? I am extremely dissatisfied and demand a prompt resolution to this matter. Kindly respond as soon as possible.
I purchased the Nuxe Eye Serum from a pharmacy, expecting a high-quality product. However, the pump mechanism is defective and does not dispense the product properly. I have to struggle for nearly 10 minutes just to get a small amount out, making it incredibly frustrating to use. Additionally, the ...
Three days ago, I purchased a foundation worth around ₺1,500 from a Mac Cosmetics store. During the purchase, the store associate barely assisted me — they were in a hurry and ended up giving me the wrong shade that doesn’t match my skin tone. I went to the Kentpark store to request an exchange, but...
Yesterday (18.09.2024), I purchased the MAC Fluid foundation. I was given a sample of the Radiance Serum foundation, and after trying it, I realized it suited my skin much better. Today (19.09.2024), I went to exchange the unopened, unused product for the Radiance foundation, but I was told that exc...
On September 28, 2025, I visited the Mac Cosmetics store at Kapasite Mall to purchase a foundation from the Studio Radiance series. Since I couldn’t remember my exact shade number, I asked the staff to check my previous purchase records. I specifically mentioned that I was very happy with my previou...
I purchased the Studio Radiance concealer from Mac Cosmetics, trusting its promise to be suitable for dry under-eye areas and enriched with nourishing ingredients. Despite properly moisturizing my under-eyes before application, the product failed to deliver on its claims. When applied, the conceale...
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