At the MAC Cosmetics store, while the staff showed colors and assisted every other customer one by one, neither my sister nor I received any attention. On the contrary, we were met with unfriendly looks and poor treatment. We believe this happened because we wear headscarves, as we were the only ones wearing them at the time and were the only ones treated this way. I found this behavior and such staff completely unworthy of a brand as big as MAC. I sincerely hope that, moving forward, you employ people who genuinely understand and respect others.
MAC gift products arrived, but I did not use them; I only wanted to exchange some items for a different color. Everything is still sealed in its original packaging, even in the gift box. I took the products to the store, but they refused to exchange them. When I called the company, they said there w...
I bought some products from Mac Cosmetics. I wanted to return them within a couple of hours, but the store told me they could not accept the return due to hygienic reasons. I was quite surprised because I had not even opened the products, and they were still in their original packaging. However, on ...
Bobbi Brown sold me a spare blusher; since my previous one still had some use, I didn't open the new one for six months. When I did, at last, I found it to be cracked and defective with absolutely no color payoff. I called customer support right away hoping for a decent answer. They told me, though,...
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