Bobbi Brown sold me a spare blusher; since my previous one still had some use, I didn't open the new one for six months. When I did, at last, I found it to be cracked and defective with absolutely no color payoff. I called customer support right away hoping for a decent answer. They told me, though, that too much time had gone by and they were reluctant to assist. I feel completely let down and stuck with an obviously faulty product now. Although I trusted Bobbi Brown's quality, it's quite annoying that a business like them won't assume accountability for their goods, therefore leaving me without answer.
MAC gift products arrived, but I did not use them; I only wanted to exchange some items for a different color. Everything is still sealed in its original packaging, even in the gift box. I took the products to the store, but they refused to exchange them. When I called the company, they said there w...
At the MAC Cosmetics store, while the staff showed colors and assisted every other customer one by one, neither my sister nor I received any attention. On the contrary, we were met with unfriendly looks and poor treatment. We believe this happened because we wear headscarves, as we were the only one...
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