My Louis Vuitton Smartwatch Came Back from Service Without Any Fix

I sent my Louis Vuitton smartwatch for a reset, and it was shipped to Italy for servicing. After two months, it came back without any repairs done, as if they were mocking me. Louis Vuitton made this watch but offers no support or service. The device has been in service for six months, and it seems they are trying to run out the warranty period by keeping it in the store. The watch has spent more time with them than with me. I requested a reset and return of the watch.