LiveCareer Charged Me $20 Without My Authorization

6

I entered my card information and made a payment to use LiveCareer’s CV builder service on a one-time basis. After this transaction, I discovered that my card information had been retained in the system and that a subscription may have been started without my knowledge or consent.

When I checked my account transactions on September 3, 2026, I found a charge of approximately $20 under the description “Livecareer.com.tr Strassen.” I did not authorize this transaction and do not recognize it.

After noticing this unauthorized charge, I contacted LiveCareer by email. However, in the response I received, I was asked to provide additional card information, such as the last digits of my card, in order to resolve the issue. I did not consider this request trustworthy, so I did not provide any additional card information. So far, I have also not received any refund.

I request that LiveCareer immediately cancel any subscriptions that may have been started without my authorization and issue a full refund of the amount charged to my card. I also request that all of my card information be completely removed from LiveCareer’s systems and that appropriate measures be taken to ensure that no further transactions are made to my card without my knowledge or consent.

Based on this experience, I consider LiveCareer to be an extremely untrustworthy website that has caused me significant inconvenience and financial concern. I expect this matter to be resolved promptly and my refund to be processed without further delay.

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