Hello, After I bought the LG S12ETK Air Conditioner, it was sent to my house today. But when I tried to set up a quick installation appointment, the service center told me they could only give me a time slot three weeks from now, with no promise that the time slot would be available. It sounds like a joke, doesn't it? When I called LG's authorized service, they said the delay was because the weather was getting warmer. They might have said that the temperatures were too high. When selling electronic products, LG should give customers enough information about how long it will take to set up the product. If the installation is going to be late, why didn't they tell us ahead of time?
I ordered an LG air conditioner online on June 14 and paid extra for expedited shipping. The product arrived, and I scheduled the installation for June 15. However, when I called, they said the earliest they could come for installation was July 18 due to high demand. This is my first LG purchase, an...
On July 10, I made a purchase of two LG air conditioners and immediately contacted the central service, who assured me that a technician would be with me within the next two days. However, I needed to call once more after two days had passed, and this time they provided the phone number of an author...
This is unlike anything I've ever seen in my life! My air conditioners were of the LG brand, and they were delivered on July 17th. Nonetheless, the installation appointment they set up for me is on August 9th! They make excuses about how busy they are or that the service is closed, but as a paying c...
On June 9th, I purchased an LG ceiling fan, which was delivered to me on June 11th. However, it still hasn’t been installed. Despite scheduling two appointments, the technician never showed up, and I took time off work to wait for them. LG customer service keeps telling me to wait, but this is getti...
I recently purchased an LG dryer, and when I called the authorized service center for installation, I was met with unprofessional behavior. The representative spoke to me as though I were the service provider and said they could only send a technician 10 days later, on Friday. This contradicts LG’s ...
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