LG Air Conditioner Installation Delay

LG Air Conditioner Installation Delay
45

I ordered an LG air conditioner online on June 14 and paid extra for expedited shipping. The product arrived, and I scheduled the installation for June 15. However, when I called, they said the earliest they could come for installation was July 18 due to high demand. This is my first LG purchase, and I'm completely disappointed. I've bought numerous appliances for my three homes but have never experienced such a delay. How can installation be scheduled a month later? If there's high demand, hire extra staff for the summer or contract additional authorized services. What's the point of an air conditioner after the July heatwave? I urgently request my issue to be resolved. If a solution isn't reached soon, I will return the product, which will be a hassle to carry back to the shipping company. LG, you have no right to cause this inconvenience! I also filed a complaint through customer service, with complaint code Vcu240620078111.

Comments

Similar Complaints

LG Ceiling Fan Installation Delay Complaint

26

On June 9th, I purchased an LG ceiling fan, which was delivered to me on June 11th. However, it still hasn’t been instal...

LG Air Conditioner Installation Delayed Saying Out of Service Zone

24

I placed an online order for an LG air conditioner, and it's been a nerve-racking two weeks of waiting for the service t...

LG Air Conditioner Not Cooling, Support Service Unresolved

15

On June 13, we purchased an 18,000 BTU LG inverter air conditioner for our 24-square-meter room from Media Markt. Instal...