I bought a Lenovo V15 G2 ITL laptop about 5-6 months ago, and despite the fact that it is still under warranty, the touchpad has begun to fade and lose color. When I contacted the company, they blamed the user error and refused to repair it under warranty. They blame it on me, but why use cheap, low-quality paint that fades so quickly? If there are scratches or cracks as a result of my own negligence, I will accept responsibility; however, if the color is fading, it is their fault for using inferior paint. To avoid further fading, I'll refrain from using the touchpad for the time being. It's annoying how they always blame the user for their own product's flaws. I've been a long-time HP customer, and I've never had a problem with color fading. How can the paint on a brand-new product wear off in just five months? Did they use watercolors to create it? I will not purchase any more Lenovo products, and I will warn others as well. Lenovo customers should be aware of the poor craftsmanship and material quality. Don't end up like me, unable to resolve a problem with Lenovo's customer service.
Our company computer, a Lenovo Legion 5 - 16IRX9 brand-model device, was purchased from Vatan Computer at the end of December 2024. Due to the demands of the architecture sector, requiring a sleek, powerful, and mobile device for client presentations and the programs we use, we chose this model. Des...
I recently purchased a Lenovo Legion 5 Pro laptop, and when I turned it on, I discovered multiple pixel defects on the screen. As this is the first time I've encountered such an issue, I contacted the seller and requested either a repair or a refund. It is only fair that they replace the product and...
I recently purchased a Lenovo V15 G2IJL laptop, and suddenly, half of the screen turned completely white. This issue occurred without warning, and now I am also unable to perform updates on the device. This has been extremely frustrating, as the laptop is essential for my daily work, and such probl...
After a recent update, my laptop, which is still under warranty, lost its touchpad scrolling functionality. I sent it to the service center, and it was just returned to me. They claimed that the problem had been resolved through software updates, but to my dismay, my problem has not been resolved. T...
I bought a Lenovo laptop with the serial number PF2PR6F5 and model 82BH00A6TX. Even though my product has been under warranty for 2.5 months, they still haven't repaired and returned it. Unfortunately, the laptop suffered some damage to its leg and screen when it was being opened. They insist that i...
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