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Lenovo Laptop Not Repaired Under Warranty

Lenovo Laptop Not Repaired Under Warranty
Resul
Resul
Lenovo
August 1, 2024 7:26 PM27

I bought a Lenovo laptop with the serial number PF2PR6F5 and model 82BH00A6TX. Even though my product has been under warranty for 2.5 months, they still haven't repaired and returned it. Unfortunately, the laptop suffered some damage to its leg and screen when it was being opened. They insist that it is a mistake made by the user. What could possibly motivate someone to harm their own device? I have serious doubts about their reliability.

August 2, 2024 9:17 AM (13 hours after complaint)

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to assist you with the complaint you mentioned on the sikayetvar.com platform. Best regards, Lenovo Turkey

August 2, 2024 9:23 AM

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. You have been contacted by phone regarding the matter. For any support and information process, you can reach our call center. Thank you for choosing Lenovo, and we wish you a good day. Sincerely, Lenovo Turkey

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