5
Resolved

Lenovo Laptop Pen Not Working

Lenovo Laptop Pen Not Working
Beyzanur
Beyzanur
Lenovo
May 9, 2024 10:23 AM14

I've never really figured out how to use this pen correctly, and now that I actually need it, it's completely useless. We're unable to charge the battery or anything. We purchased a pen for ₺3000, fully expecting it to be a long-lasting investment. The situation we're dealing with is really distressing. I need this taken care of immediately. This is quite upsetting. I could really use some assistance with this issue.

May 9, 2024 10:31 AM (8 minutes after complaint)

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to assist you with the complaint you mentioned on the sikayetvar.com platform. Best regards, Lenovo Turkey

May 9, 2024 10:35 AM

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. You have been contacted by phone regarding this matter. For any support and information, you can reach our call center. Thank you for choosing Lenovo, and we wish you a good day. Sincerely, Lenovo Turkey

Beyzanur
Beyzanur
May 9, 2024 5:38 PM

My issue was resolved quickly, thank you for everything.

Comments

Similar Complaints

Lenovo M7 Tablet Battery Issue Led to Unexpected Repair Cost and Extra Charges

Musaffet
Musaffet
Lenovo
September 20, 2024 3:18 PM29

My Lenovo M7 tablet wasn't charging, so I took it in for service. Since it was still under insurance, I thought it would...

Lenovo M7 Tablet Battery Issue Led to Unexpected Repair Cost and Extra Charges
Lenovo M7 Tablet Battery Issue Led to Unexpected Repair Cost and Extra Charges

My New Lenovo Laptop Keys Broke Warranty Denied

Nazar
Nazar
Lenovo
June 14, 2025 12:15 PM48

I am absolutely furious and feel completely ripped off by Lenovo and the store where I purchased my new laptop! I bought...

Lenovo Precision Pen 2 Not Turning On Despite Full Charge

Zeynep
Zeynep
Lenovo
December 22, 2024 3:45 PM53

I recently purchased a Lenovo Precision Pen 2, but despite being fully charged, I am unable to turn it on. While plugged...

My Lenovo Tablet Stuck in Service for 1.5 Months Despite Payment

Gözde
Gözde
Lenovo
September 12, 2023 9:44 AM32

Despite having paid the fees, my Lenovo tablet has been in technical service for 1.5 months. It's highly infuriating, an...

Lenovo Tab 10 Tablet Won't Turn on, Doesn't Even Charge Right

Mümine
Mümine
Lenovo
June 29, 2023 2:56 PM73

I asked for a straight-up exchange or refund for the messed-up item, but they sent it back to the service center to fix ...