My League of Legends account was hacked, and I can no longer access it. After a long break from the game, I tried to log back in and realized I had lost access to both my LoL account and the linked email. I immediately opened a ticket with Riot Games Support (#116899673) and, to ensure communication, created a new Riot account and linked it to the ticket.
Despite providing detailed answers, the replies I received were inattentive and insufficient. Most recently, my ticket was closed without any solution and without a reply from me confirming resolution.
Details for verification:
Original account email: ilgs****TB***@gmail.com
Ticket ID: #116899673
Evidence provided: I submitted screenshots from 2021, 2022, 2023, and 2024 (retrieved from my WhatsApp history) that clearly show ownership.
Losses: No purchases or content loss to report, but the entire account is inaccessible.
Concern: I’m worried the account may have been reassigned to someone else.
Requested action:
Reopen and re-review ticket #116899673 with priority.
Provide clear next steps to restore access (e.g., alternate ownership checks if the email is compromised).
Confirm account security measures (forced password reset, 2FA prompts, session invalidation) to prevent further misuse.
I’m grateful for any careful, timely help. I can even send a signed copy of my book as thanks once this is resolved. Please assist urgently—this account has been mine for years, and I’ve already supplied substantial proof of ownership.
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