I submitted a support ticket to Riot Games after my League of Legends account was hacked. In response, they locked my account for security, which is standard — and I appreciated that at first. But here’s the problem: I’ve already recovered the account by resetting my email password and changing the LoL account credentials.
Despite informing Riot multiple times (through at least 10 separate tickets) that I now have full control over my account, they still haven’t unlocked it. I’ve been waiting for a proper response from their support team, but no one replies — not even a real person. It’s like shouting into a void.
I’ve done my part to secure my account. Now it’s Riot’s turn to unlock it so I can access the game I’ve spent so much time and money on. This level of customer service failure is unacceptable.
I forgot my League of Legends account's email password, and now I cannot change my account password at all! Even as I'm writing this, I can see unknown individuals regularly logging in and out of my account. This is a complete security nightmare. I've created countless support tickets and used the ...
My League of Legends account has been stolen, and I’m utterly frustrated with how Riot Support is handling the issue. I submitted a support ticket, only to receive a generic bot reply that merely mentioned “information regarding account suspension,” which did nothing to address my real problem. The ...
My League of Legends account was stolen, and years of effort and progress disappeared overnight. The email, password, and all account details have been changed, leaving me locked out. I immediately contacted Riot Games support, expecting assistance in recovering my account, but their response has be...
I’ve been a long-time League of Legends player and logged into my account on August 16. After not playing for 10 days, I attempted to log in again on August 26, only to discover my account had been hacked. Despite having two-factor authentication on my Gmail, my Riot Games account's email and passwo...
Approximately 8-9 years ago, a friend quit League of Legends and gave me their account. I was drawn to it because it had a large number of skins and champions. Since they stopped playing, I naturally took over all the account details, including the email and password, putting them under my name. Las...
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