On 28.09.2025, I purchased a pink LC Waikiki “MNT Cevher 5K” coat for my daughter (ages 5–6) from the LC Waikiki store at Vialand Mall. I had bought the same model the previous year and experienced tearing within a short time, after which LC Waikiki issued me a gift voucher equal to the product price; using that voucher, I bought the same model again. However, after approximately 2.5 months of use, this new coat also developed tearing at the seams, this time in a different area. I can see that this model is still being sold in stores in both green and pink. Experiencing similar tearing issues with the same model in two consecutive years clearly indicates a serious manufacturing and quality control problem, and I truly do not understand how such products pass final inspection. We are in the middle of winter, and due to this issue, I am forced to buy another coat from a different brand for around ₺2,000 in cold weather. For the second coat, I used a ₺1,300 gift voucher and additionally paid ₺500 by card. Because I have now experienced the same problem again, I no longer want a replacement or repair and am requesting a direct refund. I have the receipt. Due to this clearly recurring manufacturing defect, I request a full cash refund of the amount I paid, and I also expect this issue with the model to be investigated and, if necessary, the series to be recalled so that other consumers do not face the same negative experience.
On January 10, 2026, I purchased a collared sweater for ₺600 from the LC Waikiki store. After I washed the sweater in the washing machine in line with normal use, the product noticeably shrank and became unwearable. Due to this problem, I went back to the same store and requested an exchange. The ca...
Last year, a new season LC Waikiki brand pair of boots was gifted to me. I only started using the product this year when the weather got colder, and I have been wearing it for about one week since taking it out of the box. Despite this very short period of use, cracks have appeared on the toe area o...
I purchased a Calvin Klein coat from Boyner store at Cepa Mall on November 15th. However, residing in Izmir, I opted for home delivery. The coat arrived promptly, but upon wearing it for the second time, I noticed stitching unraveling. Immediately realizing the issue, I visited Boyner store at Borno...
Less than a month ago, I purchased a black pair of pants from the LC Waikiki (LCW) Kayseri Forum store for approximately $21. After wearing them only two or three times and washing them a few times, the pants have literally turned gray. The color has faded noticeably, clearly revealing the poor qual...
I bought a pink coat from the Tommy Hilfiger store in Izmir Istinye Park Mall, but unfortunately, the collar of the coat has a different color than the rest of the coat. The employees at the store gave us the recommendation to carefully washing the coat, which we did; however, the discoloration in t...
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