I bought a LC Waikiki jacket, but I found damage on the arm. What should I do?

If you detect damage to the arm of your LC Waikiki jacket, you should fix it as soon as possible to ensure a quick resolution.

In-Store Purchase: If you purchased the jacket at an LC Waikiki location, please return it to the same location together with your receipt or proof of purchase. Explain the fault to the store's staff; they will analyse the damage and, if it falls within their return policy, offer an exchange or refund. LC Waikiki normally accepts returns within 30 days of purchase.

Online Purchase: To place an order online, log in to your LC Waikiki account via the website or app. Navigate to your order history, select the exact order, and then select the option to report a defective item. Follow the directions to start a return or exchange. Make sure the jacket is unworn and has all of its original tags and packing. LC Waikiki usually covers return shipping expenses for damaged items

This is the information we have, but if you have more insights from your experience, please share in the comments.