I purchased a Calvin Klein coat from Boyner store at Cepa Mall on November 15th. However, residing in Izmir, I opted for home delivery. The coat arrived promptly, but upon wearing it for the second time, I noticed stitching unraveling. Immediately realizing the issue, I visited Boyner store at Bornova Park. They informed me that the product is from the current season, only 21 days have passed, and if the item were with them, they would forward it to the brand. On the same day, I visited Boyner store at Bornova Point to speak with customer service, and they took the coat for inspection. I don't want a negative response after the inspection. Many complaints I've read involve unpleasant situations with the brand, leaving us customers in distress. In this situation, I demand either a ₺3,800 gift voucher from Boyner or a swift refund for the coat. If I can't wear this coat in the upcoming months, why did I spend so much money on it? At the moment, I feel victimized by the amount I paid.
On June 27, 2023, I purchased a Calvin Klein sneaker from the Boyner store at Mall Of Istanbul. Despite wearing it regularly, just four months in, the shoe developed a stitching issue on the side. I took it back to Mall Of Istanbul Boyner, and they assured me they would send it for inspection, a pro...
On July 26, 2025, I purchased a white Calvin Klein shoulder bag from the Boyner store at Forum Istanbul. The first time I used the bag, I noticed that the edges had turned blue, as if the color had transferred. I took the product back to the store and requested an inspection. I was told over the ph...
I purchased a Columbia jacket from the Boyner store in Kurtköy Viaport, only to discover a significant issue after wearing it. Every time I wore the jacket, people noticed and commented that the insulation inside had clumped together, making it see-through in some areas. Since this was on the back, ...
I got this Tommy Hilfiger winter coat in green from the Boyner store at Marmara Park. I wore it just twice, and the color on the neck area started fading and darkening like crazy. It's practically unusable now. So, I decided to send it back to Boyner for a refund or exchange. What do I get in return...
I'm writing to express my deep disappointment with a Calvin Klein bomber jacket I purchased from the Viaport store. Despite wearing it only twice, the jacket has already started to develop unsightly fuzz. When I sent it to the Kocaeli branch for inspection, my request was flatly denied. This jacket...
Comments