I bought the La Roche-Posay Lipikar AP+M moisturizing balm directly from the brand’s official seller on Trendyol, expecting the trusted quality the brand is known for. But the moment I opened the bottle and applied it, I was hit with an absolutely awful fish-like smell. It was so strong and offensive that I couldn’t believe it came from a premium skincare product.
Once applied, the scent doesn’t fade—it actually gets worse. It’s embarrassing and completely unusable. I’ve never experienced this kind of odor from any cream, not even the cheapest ones, let alone from a brand that markets itself as dermatologist-approved and safe for sensitive skin.
There is clearly something wrong with the formula or the batch, and I’m extremely disappointed. This isn’t what anyone expects after paying ₺ for a moisturizing balm that’s supposed to be gentle and pleasant to use.
I demand a full refund and an explanation. La Roche-Posay needs to investigate this issue, pull any faulty batches from sale, and start taking customer complaints seriously. No one should have to smell like fish just for trying to take care of their skin.
I’ve been a regular user of La Roche-Posay products for a long time, and until now, I’ve never had a single issue. However, the most recent product I purchased is clearly not right. The moment I opened it, I was hit with a strong, overpowering smell—like spices or fenugreek (çemen). It’s honestly un...
I bought a La Roche-Posay face wash, believing in the brand’s promise of gentle skincare and verified its authenticity before using it. Unfortunately, the experience was nothing short of a nightmare. From the very first use, the product smelled more like dish soap than a dermatological cleanser. It ...
I recently bought a new La Roche-Posay sunscreen, trusting the brand’s reputation and the fact that I’ve been using their entire skincare set for years without issues. But this time, I was completely shocked. The product had an awful sour smell, almost like fenugreek or spoiled herbs, which was inst...
I’ve been a loyal user of La Roche-Posay sunscreen for years and have always trusted the brand. However, this time—even though I purchased it from a pharmacy and even exchanged it once—the product has a strong, unpleasant smell, almost as if it’s spoiled or expired. The odor is so bad that even my ...
On March 3rd, I ordered a La Roche-Posay sunscreen from its official seller on Trendyol. I just opened the product today, intending to use it for the first time—and I was shocked. The cream was completely watery, had a strange, unpleasant odor, and was clearly not in usable condition. It felt nothin...
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