After applying a La Roche-Posay moisturizer, I noticed redness and itching on my skin. How can I find information about potential side effects

On November 12, 2025, I purchased La Roche-Posay Effaclar Toner in Istanbul based on the pharmacist’s recommendation. I used the product for two days, but I experienced a severe burning sensation on my face. Because I’m unsure whether this reaction is normal or whether continuing to use it could lea...

About three months ago, I purchased the La Roche-Posay Effaclar Cleansing Gel upon my pharmacist’s recommendation, who said it was suitable for my skin type. I used the product exactly as instructed — applying it every night before bed by lathering it with wet hands to cleanse my face, followed by m...

About three days ago, I purchased La Roche-Posay Effaclar Duo+M and Effaclar Cleansing Gel from a local pharmacy based on my doctor’s recommendation. I started using both products immediately. While I didn’t experience any issues after the first use, during the last two applications I developed seve...

I purchased the La Roche-Posay Effaclar “Blackhead-Free” series — including the Effaclar Cleansing Gel, Toner, and Duo+ — from Dermoezcanem for approximately $86. I had used this same series in the past and only experienced a mild reaction. However, this time, after using the products for four conse...

I purchased several La Roche-Posay products from Dermoeczanem, including Pure Vitamin C10 Serum, Hyalu B5 Serum, Toleriane Sensitive Moisturizer for Sensitive Skin, and Anthelios UV Air SPF 50+ Sunscreen. I introduced the products to my routine gradually and one at a time: Hyalu B5 Serum and Toleri...

On October 16, 2025, I purchased La Roche-Posay Anthelios UVMune 400 Sunscreen directly from the brand’s official Trendyol store (Order No: 10598023348). When I used the product for the first time, I immediately noticed that the cream’s color was yellow instead of white and that it had a very unplea...

I purchased the La Roche-Posay Effaclar Duo+ product for moisturizing purposes and used it for two days in Sultanbeyli, Istanbul. After the second day of use, I experienced severe breakouts, itching, and intense redness. These skin reactions are still ongoing and have started to negatively affect my...

I purchased the La Roche-Posay Effaclar Duo+M cream from a local pharmacy about two months ago, and I’ve been using it once or twice a week. Each time I apply the product, I experience a burning sensation, redness, and peeling that looks like dirt coming off my skin. I have never had sensitive skin ...

I purchased the La Roche-Posay Effaclar Duo+M product from Dermo Eczanem about 20 days ago. When I first used it, I felt a burning sensation on my face, but I assumed it was normal since I had just started using it. However, during the following 3–4 applications, I experienced extreme dryness and pe...

I purchased the La Roche-Posay Effaclar Facial Cleansing Gel through Trendyol and received it on September 5. I used the product in Gaziantep, once a day for about 15 days as directed. However, after consistent use, I developed severe acne breakouts and redness all over my face. These side effects w...

On 27/08/2025, I purchased La Roche Posay Uvmune 400 Anti Dark Spot Fluid sunscreen from a pharmacy in Turgutlu, Manisa. I used the product three times, and on each occasion, it caused a strong burning sensation on my skin. Since I bought it from a pharmacy, I did not question its authenticity, espe...

Today I received my order (#1374718) from Sachane, which included La Roche-Posay Effaclar Gel and Effaclar Duo+. I tried them for the first time today, but immediately after application I experienced an intense burning sensation, redness, and swelling on my face. At the moment, my skin feels extreme...

I purchased La Roche-Posay Effaclar Serum through Trendyol (#10060947425). After applying it for the first time, I experienced a severe reaction within about thirty minutes — my skin developed what felt and looked like a burn. I have never had such a reaction to skincare products before, and this wa...

I started using the La Roche Posay Effaclar toner about a week ago, and from the very first application, I noticed a burning sensation on my face. Over the past two days, the reaction has worsened—especially around my mouth and nose area, where I now have intense itching, dryness, and peeling skin. ...

I purchased a La Roche Posay Retinol product from Evde Eczane, and shortly after using it, I experienced an allergic reaction. My skin developed redness and irritation severe enough that I had to stop applying the product. I immediately contacted the company to report the issue. They asked me to sen...

On July 28, I purchased two bottles of La Roche Posay Anthelios UVMune 400 sunscreen from Hayat Pharmacy in İlkadım, Samsun. When I opened the products for the first time, I immediately noticed that something was wrong. Both bottles had a very unpleasant odor, and the creams were unusually yellow in...

I recently purchased two La Roche-Posay sunscreens from Baysu Pharmacy in Ordu/Fatsa. Despite having used this brand for years without any issue, these new products caused an intense burning sensation on my face shortly after application. To be sure it wasn’t just me, I had my spouse try it—and he e...

I ordered the La Roche-Posay Pure Vitamin C12 Serum from Trendyol, and it was delivered to me on July 3. As instructed, I used just a small amount—literally a dot—on the evening of July 4 to test it on my skin. When I woke up the next morning, my face was swollen, red, and clearly having an allergic...

Because I have sensitive skin, I’m extremely selective with sunscreen products—most either pill up like eraser shavings or cause irritation. After researching for weeks, I decided to buy La Roche-Posay Anthelios UVMune 400 SPF 50+ based on its high ratings for sensitive skin. I purchased it from my ...

Yesterday, I bought the La Roche-Posay Lipikar series from a pharmacy, hoping it would soothe my 3-month-old baby’s atopic skin. I trusted the brand and spent ₺3300, expecting it to help, not harm. But this morning, I woke up to find my baby's entire body covered in bright red patches. She was extre...

I recently decided to try La Roche-Posay for the first time, trusting the brand’s reputation and the product description that claimed Anthelios UVMune 400 was suitable for all skin types. Unfortunately, it caused an immediate burning sensation on my face. I honestly felt like I was being used as a t...

This was my first time trying a La Roche-Posay product, and I specifically chose the version for oily and sensitive skin, as my skin tends to be oily—especially in the T-zone. However, from the very first use, it made my face feel greasy and sticky, instead of helping control the oiliness. On top of...

To the La Roche-Posay team, I’ve been using your sunscreens for a while now, always on my dermatologist’s recommendation. This is actually my third tube, purchased from a pharmacy in Moda, so I had full confidence in the product. But this time, I experienced severe side effects that make it complete...

About 20 days ago, I purchased the La Roche-Posay Bright Botanical cream on the recommendation of a store representative, who examined my skin and assured me it would be a good fit. Unfortunately, the results have been anything but positive. Shortly after I began using the cream, I developed painfu...

In July 2024, I bought a La Roche-Posay sunscreen from a pharmacy, confident in the brand’s quality. I took a short break from using it, but when I applied it again a week ago, it caused an immediate burning sensation on my face. On top of that, the product has a strong, overpowering spicy smell, un...