WePlay Verification Errors Locked Me Out of My Original Account
I had been happily playing WePlay on my Android device after downloading it through Google Play. Approximately two days ago, around 10:00 AM, while I was in the game, I suddenly received a 6-hour suspension with a warning stating that I had “violated the rules according to the judge,” even though I was not actively doing anything at the time.
After the suspension ended, I tried logging back in using my Google account, but this time I was asked for a phone verification code. After attempting to enter the code several times, I received the warning: “This number cannot receive more codes.” When I tried again the next day, I then received another message saying: “This account is already linked to another account.”
When I attempted to log in using my phone number instead, the system created a completely new account for me. However, every time I try to log into that account, I am again asked for a verification code, and I continue receiving the “No more codes can be received” warning, preventing me from accessing the account.
I suspect that my original account may have been stolen and could currently be under someone else’s control. Unfortunately, I do not know my in-game ID number, so I cannot complete recovery steps on my own. I request that the WePlay support team investigate my phone number and Google account information to identify my original account and restore my access to it.
In addition, if my account and personal data are currently being used by another person, I want to clearly state that I do not wish to be associated in any way with that individual or held responsible for any actions, behavior, or activities carried out through my account. I absolutely do not accept or approve of such a situation.
