I purchased a La Roche-Posay sunscreen from a licensed pharmacy, expecting premium quality because it’s a well-known and trusted brand. However, to my disappointment, the product changed color to a noticeable yellow in less than a month. I stored it properly, away from heat or direct sunlight, so there’s no reason this should have happened.
I’m truly upset about this. When I pay a premium price, I expect a stable, reliable product—not one that deteriorates so quickly. I feel misled by the brand's reputation. After experiencing this, I started looking around online and noticed I’m not the only one—others have reported the same issue.
This raises serious concerns about the product’s formulation or packaging quality. A sunscreen that degrades this fast may no longer be safe or effective, and that’s unacceptable from a dermatological brand like La Roche-Posay.
I demand an explanation and a refund or replacement. La Roche should urgently investigate this problem and offer a resolution to affected customers. Until then, I won’t be purchasing from this brand again—and I strongly advise others to double-check their product before use.
I purchased a La Roche-Posay sunscreen specifically for use on my face, trusting the brand's reputation for quality. However, within less than 12 months of careful storage and usage, the product has completely deteriorated. The cream's color turned into a dark yellow shade, and it developed an extre...
On May 15, 2024, I purchased a La Roche-Posay sunscreen from a pharmacy, trusting the brand’s reputation. However, in less than a year, the product turned an unpleasant yellow color and started to emit a terrible odor. When I contacted the pharmacy where I bought it, they refused to take any respons...
I recently bought a La Roche-Posay sunscreen from Dermoeczanem—one of the sites I’ve always trusted. This has been my go-to sunscreen for years, and I’ve never had any issues with it—until now. The product that arrived is a strange yellow color, completely different from the usual white or off-white...
I recently bought a La Roche-Posay product and was completely let down by what I received. The product came out a strange yellow color and has a very strong, almost spicy scent—nothing like what I’ve experienced in the past with this brand. The expiration date on the packaging says 12/2025, so it sh...
I bought a La Roche-Posay sunscreen from a local pharmacy, expecting the same quality I’ve always trusted. But this time, the product I received smelled overwhelmingly like spices or fenugreek—completely off-putting and not how sunscreen should smell. On top of that, the color was an intense dark ye...
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