My USA Toss Winner Bet Was Wrongly Declared Lost by Pari Match

I placed a toss winner bet on the unofficial ODI match between Nepal A and USA today through Pari Match from India.

According to the official match result, USA won the toss and chose to bowl first, with Nepal A batting first. I correctly selected USA as the toss winner when placing my bet.

However, despite the official toss result clearly showing that USA won the toss, the Pari Match system incorrectly settled my toss bet as a loss. Because of this error, a bet that should have been treated as a winning selection has been wrongly marked unsuccessful on my account.

This issue is extremely serious for me because it directly affects both the fairness of the betting process and my trust in the platform. Betting results must match official match outcomes, especially in markets as straightforward as toss winner bets.

After discovering the mistake, I already contacted Pari Match customer support by email regarding the issue, but so far I have not received any response or assistance.

I kindly request that Pari Match urgently review the official match details for today’s Nepal A vs USA unofficial ODI match, verify that USA officially won the toss and elected to bowl, and correct the settlement of my toss bet accordingly.

If your review confirms the official result, I expect my bet to be resettled as a winning bet without further delay. I also request a clear explanation regarding how this incorrect settlement occurred and what steps will be taken to prevent similar mistakes in the future.