On August 20, 2025, I purchased a La Roche-Posay Anthelios UVMune 400 SPF 50+ sunscreen from a seller named “Kozmocan” on Trendyol. The product was delivered to me on August 22, 2025 (Order No: 10445666473).
After receiving the product, I noticed something very concerning: the barcode on the outer box (3337875797719) was completely different from the barcode on the product itself (3612623733424). Although the packaging and content of the product do not show any visible damage or suspicious signs, this inconsistency makes me question the product’s authenticity.
This is my first time using this sunscreen, and I bought it based on recommendations, expecting a safe and reliable product. When I contacted the seller, they assured me the product was original, but they provided no official proof to explain why there are two different barcodes.
Given the prevalence of counterfeit cosmetics in the market, I am requesting official clarification and verification of this product’s authenticity. Customers should not be left with doubts when buying premium skincare brands.
I expect Trendyol and La Roche-Posay to provide a clear explanation and confirmation about whether this product is genuine so that I can use it with confidence.
I bought a La Roche-Posay Anthelios sunscreen through their platform, and I seriously doubt its authenticity. The product packaging has two barcodes, with a different barcode sticker placed right over what appears to be the original one. This immediately raised huge red flags and made me extremely w...
On October 16, 2025, I purchased La Roche-Posay Anthelios UVMune 400 Sunscreen directly from the brand’s official Trendyol store (Order No: 10598023348). When I used the product for the first time, I immediately noticed that the cream’s color was yellow instead of white and that it had a very unplea...
I recently purchased La Roche-Posay Anthelios UVMune 400 sunscreen, but I am concerned about its authenticity due to a barcode discrepancy between the box and the product itself. When I scanned the box barcode in the UTS system, it was verified as valid. However, the barcode on the product did not m...
On August 9, I ordered the La Roche Posay Anthelios 400 sunscreen through Trendyol, choosing La Roche Posay as the official seller (Order No: 10416705098). However, when my package arrived, I was surprised to see that it was shipped by a completely different company named Cosmolog, and their name wa...
I recently purchased La Roche-Posay Anthelios UVMune 400 and wanted to confirm its authenticity before applying it to my skin. I checked the barcode number printed on the box, and while it appears to be registered in the ÜTS (Product Tracking System), I ran into a major issue when scanning the QR co...
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