Kuveyt Türk Charged Me a %4 Storage Fee on My Non-Interest Bearing Gold Account
I just recently opened a gold account with Kuveyt Türk that doesn't earn interest. To my surprise, they charged a 4% fee they called a "storage fee" without telling me ahead of time. The bank took a big chunk of my gold as a fee, even though I trusted them to keep it safe. This high fee seems unfair, especially since I didn't know about it ahead of time. I wish I hadn't chosen Kuveyt Türk to store my gold because I think they are taking advantage of their customers. Anyone who is thinking about opening a gold account with them should really think about it. I think that Kuveyt Türk will look into these actions and give its customers a fair answer.
Dear Valued Customer, Your request has been recorded. We will contact you through your provided contact information as soon as possible. For your opinions, suggestions, and requests, you can reach our Customer Satisfaction Center. Kuveyt Türk Participation Bank is always by your side for all your banking transactions, with internet and telephone banking, branches, and customer services.
They didn't offer a solution. They didn't even call...
They definitely did not call, they did not offer a solution.
