When we wanted to physically withdraw the gold from our gold account at Kuveyt Türk, they charged us a 4% fee, which was not mentioned when opening the account. When we wanted to sell the gold to the bank, they bought it at rates far below market value, causing us to lose money both ways. The strange thing is that they commit this injustice legally. Even though I am in the right, my request is considered illegal. It's a very strange practice. What the bank is doing is legal, but it’s not ethical; legal, but not right; legal, but not halal; legal, but not moral. Being wronged legally while being in the right and having what belongs to me taken from me right before my eyes is deeply painful. I am a victim, yet I cannot claim my rights legally. I am right, but I cannot get what I deserve. The laws favor the strong, not the oppressed.
I just recently opened a gold account with Kuveyt Türk that doesn't earn interest. To my surprise, they charged a 4% fee they called a "storage fee" without telling me ahead of time. The bank took a big chunk of my gold as a fee, even though I trusted them to keep it safe. This high fee seems unfair...
Kuveyt Türk charges a 4 percent fee when withdrawing physical gold. I currently have around 50 grams of gold in my account, and when I attempt to withdraw it physically, a fee of approximately ₺6000 is applied. The exchange rate is also set in a way that the difference between the buying and selling...
Kuveyt Turk Bank increased the physical gold withdrawal fee from 1% to 4%, and this significant increase is definitely not due to inflation. How can this bank make such decisions and implement them without any oversight? They are also earning extra interest on the gold I purchased with my own money....
I have a gold account with Kuveyt Turk Bank. When I started the account, I was informed that I could withdraw physical gold. They stated I may pick it up from the bank with advance notice, often within 1-2 business days. On April 15, 2024, I tried calling the Kuveyt Turk Balgat branch many times but...
I recently had a really annoying problem with the mobile and internet services of Kuveyt Türk Bank. You cannot transfer funds from a gold account to another bank's gold account. You can only make transfers at the bank branch until 3:00 PM on weekdays. So, if you're working from 8:00 AM to 4:30 PM an...
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