I recently encountered a major issue on KuCoin. Despite having an active account with cryptocurrency holdings and completed transactions, my balance now shows as zero. When I checked the transaction history, there are no withdrawal records or any activity that would explain this sudden disappearance of my funds.
This is highly alarming, as I trusted KuCoin to securely hold my assets. I need immediate clarification and resolution for this issue. Where have my funds gone, and why is there no record of their movement? I expect KuCoin to investigate this matter urgently and restore my balance. Please address this promptly, as the lack of transparency is causing significant stress and frustration.
I am extremely upset with KuCoin because I had approximately $3,500 deposited in my account through the KuCoin app, and without ever making a withdrawal or any significant trades, my entire balance suddenly disappeared. There was no noticeable drop in coin or share value—my funds just went to zero f...
After re-entering my KuCoin account and successfully completing identity verification, I noticed that my account balance shows as zero. The cryptocurrencies I had purchased are completely missing. I attempted to contact customer support for assistance, but the lack of language support made communic...
I hadn’t logged into my KuCoin account for a long time, but after completing the security verification, I finally regained access—only to find that my balance is missing. The coins I previously purchased are no longer visible in my account. To make matters worse, I can’t use live chat support due t...
I’ve been trying to access my KuCoin account, but the identity verification process has consistently failed for days. Despite following all the required steps, the system refuses to accept my verification. I contacted customer service, but all I received were apologies and no real solution. This si...
I recently logged into my KuCoin account and successfully completed the identity verification process. However, the system keeps asking me to verify my identity again, which makes no sense. On top of that, my account balance now shows as zero, even though I had purchased crypto assets that should st...
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