If you get a "User Forbidden 4112" error on KuCoin, it means that your account has been temporarily blocked from making payments.
This normally happens after you make changes to your security, like changing your trading password, your login password, your phone number, or Google 2FA.
For security reasons, KuCoin stops all withdrawals for 24 hours after these changes. You can see how much time is left on the lock on the exit page.
If the restriction lasts longer than 24 hours or if no security updates were made, you must call KuCoin's customer service.
One way to get in touch with them is to use the online chat feature or send a help ticket through the KuCoin Help Centre at support.kucoin.com.
For urgent issues, you can get in touch with KuCoin by emailing their help team at [email protected].
To speed up the resolution process, make sure you have your account information and important screenshots on hand.
If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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