KuCoin delayed my USDT transfer for hours, how can I speed up the process?
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6 Complaints 17
Xolvie Resolution Specialist December 20, 2024 3:26 pm
Typically, KuCoin processes withdrawal requests within 30 minutes; however, larger transactions may require manual processing, extending the time to 2-3 hours.
If your withdrawal status remains "Pending" beyond this period, it's advisable to wait a bit longer, as network congestion or security checks can cause additional delays.
To expedite the process, ensure that all your account security verifications, such as KYC and two-factor authentication, are complete and up to date.
Incomplete verification can sometimes lead to processing delays. Additionally, verify that the withdrawal address and network selected are correct and compatible, as errors here can cause further issues.
If the delay persists beyond a reasonable timeframe, consider reaching out to KuCoin's customer support at support.kucoin.com for assistance.
They can provide specific insights into your transaction status and help resolve any underlying issues.
You can contact them through the online chat feature or by submitting a support ticket via the KuCoin Help Center.
If you have more to say about this topic, feel free to share.
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